avnu, LLC
Last Updated: February 12, 2026
This Privacy Policy describes how avnu, LLC (“avnu,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you access or use our website, mobile applications, and related services (collectively, the “Platform”).
By using the Platform, you agree to this Privacy Policy.
1. Scope & Data Minimization
We collect and process personal information that is reasonably necessary to operate the Platform, fulfill transactions, improve services, comply with legal obligations, and protect our business and users.
We do not knowingly collect personal information beyond what is necessary for these purposes.
2. Categories of Information We Collect
2.1 Information You Provide Directly
You may provide:
- Name
- Email address
- Shipping and billing address
- Phone number
- Account login credentials
- Order details
- Reviews and submitted content
- Communications with customer support
2.2 Payment Information
Payments are processed through third-party payment processors (such as Stripe).We do not store full payment card numbers. Payment data is handled by our payment processors under their privacy policies and security standards.
2.3 Information Collected Automatically
When you access the Platform, we may collect:
- IP address
- Device type and identifiers
- Browser type
- Operating system
- Referring URLs
- Pages viewed
- Search queries
- Interaction data
- Transaction activity
- Cookie identifiers
We use analytics tools such as Google Analytics (GA4) and similar technologies to understand Platform usage.
2.4 Cookies & Tracking Technologies
- We use cookies, pixels, tags, SDKs, and similar technologies to:Authenticate users
- Secure accounts
- Operate and maintain the Platform
- Remember preferences
- Analyze usage
- Deliver relevant advertising
- Measure marketing effectiveness
You may control cookies through your browser settings or device preferences.
3. Business & Commercial Purposes for Using Information
We use personal information for the following purposes:
3.1 Platform Operation
- Creating and managing accounts
- Authenticating users
- Processing transactions
- Facilitating communication between customers and merchants
- Supporting shipping and returns
3.2 Customer Support
- Responding to inquiries
- Resolving disputes
- Addressing technical issues
3.3 Security & Fraud Prevention
- Monitoring suspicious activity
- Detecting fraud
- Enforcing our agreements
- Protecting users and the Platform
3.4 Analytics & Improvement
- Understanding usage trends
- Improving functionality
- Testing features
3.5 Marketing & Advertising
- Sending promotional communications (with opt-out rights)
- Delivering personalized advertising
- Retargeting across platforms
- Measuring campaign effectiveness
3.6 Legal & Compliance
- Complying with applicable laws
- Responding to lawful requests
- Maintaining financial records
4. Automated Processing & Profiling
- We may use automated systems to:Detect fraudulent activity
- Prevent abuse
- Personalize search results and content
- Deliver relevant advertising
These processes are designed to improve security and user experience. We do not engage in automated decision-making that produces legal or similarly significant effects without human oversight.
5. How We Share Information
5.1 With Merchants
When you place an order, we share necessary information (such as name, shipping address, and order details) with the merchant to enable fulfillment and customer service.
Merchants are independent businesses and act as independent controllers of the personal information they receive. avnu is not responsible for how merchants use or protect personal information once it has been shared with them.
5.2 With Service Providers
We share information with third-party service providers that assist with:
- Payment processing
- Identity verification and authentication
- Email and communications
- Shipping and logistics
- Shipping integration services
- Cloud hosting and infrastructure
- Search and indexing technology
- Analytics
- Advertising and marketing
- Customer support
These providers are contractually required to use personal information only as necessary to provide services to us.
5.3 Advertising & “Sharing” Under State Law
We may share certain identifiers and interaction data with advertising partners to deliver relevant advertising and measure performance.
Under certain state privacy laws (such as California), this activity may be considered “sharing” for cross-context behavioral advertising.You may request to opt out of such sharing by contacting us at:
info@shopavnu.com
If we receive a valid browser-based opt-out preference signal where legally required, we will process it in accordance with applicable law.
5.4 Legal Compliance & Protection
We may disclose information to:
- Comply with legal obligations
- Respond to lawful requests
- Enforce agreements
- Protect the safety and rights of users or others
5.5 Business Transfers
If avnu undergoes a merger, acquisition, financing, restructuring, or sale of assets, personal information may be transferred as part of that transaction.
6. Data Retention
We retain personal information only as long as reasonably necessary for:
- Fulfilling transactions
- Maintaining accounts
- Fraud prevention
- Tax and accounting compliance
- Legal obligations
- Resolving disputes
- Enforcing agreements
Retention periods may vary based on data type, regulatory requirements, and operational needs.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including:
- Encryption of data in transit
- Access controls limiting employee access
- Vendor security assessments
- Monitoring for unauthorized activity
- Secure hosting environments
No system can be guaranteed to be completely secure.In the event of a data breach involving personal information, we will provide notice as required by applicable law.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
- Opt out of certain advertising data sharing
To exercise your rights, contact:
info@shopavnu.com
We may verify your identity before fulfilling requests.
9. California Privacy Notice
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and related laws, including the right to:Know categories of personal information collected
- Request deletion of personal information
- Request correction of inaccurate information
- Opt out of the sale or sharing of personal information
avnu does not sell personal information for monetary compensation.
To submit a request, contact:
info@shopavnu.com
10. Children’s Privacy
The Platform is not directed to children under 13. We do not knowingly collect personal information from children.
11. International Users
The Platform is intended for use in the United States. Information may be processed in the United States.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
13. Contact Us
avnu, LLC
info@shopavnu.com